Our affordable and efficient support services are designed to ensure that you get the most productive use from your current IT infrastructure.
Our entry level support solution targeted at the small business requiring a cost-effective support solution. Level 1 support provides you with a professional service, whilst providing peace of mind that your IT systems are in safe hands.Inquire About This Option »
Level 2 support provides a cost-effective professional service for companies who want to safe-guard their mission-critical ICT infrastructure. Level 2 Support provides an extensive level of support, complete with pre-agreed SLA’s to provide you with complete peace of mind should a problem arise.Inquire About This Option » Inquire About This Option »
Our most comprehensive support option which provides a pro-active service, 24/7 if your business demands it. Think of Zenith as your very own IT department.Inquire About This Option » Inquire About This Option »
The Virtual Engineer allows our support engineers to to fix many of your problems by by remotely connecting to your laptops and personal computers.
This benefits you by providing a faster response, faster resolution and therefore less downtime
A recent report suggested that tens of thousands of new viruses are created every day! If you are connected to the Internet then you must protect your network, infrastructure and data.
At Zenith we provide the best solutions to protect your business.
At Zenith we implement a Data Backup schedule that we regularly monitor. It is one thing to backup your data but at Zenith we believe it is equally important that you can restore your data from the backup. To this end we also provide you with a Data Restoration test procedure on a regular basis.
Fast, effective on-site resolution to problems affecting laptops and PCs on the network. As part of our Customer Care policy we will provide you with temporary hardware until the problem has been resolved or a replacement has be installed. Travel and labour are included in the monthly cost.
Continuously monitoring your network infrastructure which will benefit your business by, for example:
Zenith IT Technical Staff will monitor your Windows Server environment on a regular basis. We ensure Microsoft Windows Updates, Security Patches and Hotfixes are up-to-date. Zenith will support, manage and maintain all aspects associated with your Server environment.